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Enterprise Solutions Engineer, DropSuite
Enterprise Solutions Engineer, DropSuite
NinjaOneNinjaOne is seeking a highly skilled Enterprise Solutions Engineer to join their global support team, focusing on customers using their SaaS Backup product, DropSuite. This remote role involves direct interaction with partners to address technical issues, build relationships, and provide high-quality technical consultation and support. The ideal candidate will have 3-5 years of technical account management or support engineering experience in the B2B/SaaS industry, with a strong customer-centric approach and experience in Office 365 or Google Workspace Administration. This position acts as a bridge between business and technology, ensuring client satisfaction and advocating for product adoption.
