Jobs

Triomics is seeking a Technical Support Engineer to own day-to-day production health and customer issue resolution for their AI platform in oncology EHRs. This role involves investigating and resolving a range of technical issues, from data ingestion failures to AI extraction accuracy problems, and communicating clearly with clinical teams. The ideal candidate will have 3+ years of experience in technical support, strong technical diagnostic skills across various systems, and the ability to build support infrastructure from scratch. You will play a crucial role in ensuring the smooth operation of a platform that processes millions of oncology medical documents monthly for leading cancer centers.