Jobs

Verda is seeking a Senior Customer Support Engineer to join their team in Helsinki, focusing on deep technical problem-solving for enterprise customers in the AI cloud infrastructure space. This role acts as a crucial bridge between support, engineering, and product, owning complex escalations and driving bug triage and feature requests. The ideal candidate will have 5+ years of technical experience in a cloud provider, strong technical skills including GPU/virtualization, networking, scripting, and excellent communication to manage stakeholders and mentor junior team members. This is an on-site, full-time position requiring 24/7 rotational shift coverage.