Jobs

Loop is seeking a highly autonomous Senior Customer Success Manager to manage a portfolio of strategic, global enterprise customers. In this role, you will be responsible for driving retention, expansion, and long-term partnership value by acting as a trusted advisor to executive stakeholders. You will lead complex cross-functional engagements, ensure customers realize measurable ROI, and advocate for customer needs to influence product direction. The ideal candidate will have 6+ years of relevant experience in Customer Success or Account Management, with a proven track record of managing enterprise accounts and driving renewals and expansion.