Jobs

Stord is seeking a Customer Experience Associate (CEA I) to provide timely, accurate, and professional support to clients across various communication channels. This foundational role involves executing established processes, managing standard client inquiries, and developing core skills in case management and problem-solving. The ideal candidate will have 2 years of experience in customer support or a related field, with a preference for experience in fast-paced, client-facing, or supply chain environments. You will be responsible for responding to inquiries, managing cases, adhering to processes, and collaborating with internal teams to ensure client satisfaction.