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Bilingual Senior Specialist, Store Technical Support (FR/EN)
Bilingual Senior Specialist, Store Technical Support (FR/EN)
RadarRADAR is seeking a Bilingual Senior Specialist, Store Technical Support (FR/EN) to join their dynamic team in Canada. This role involves providing technical support for store deployments, troubleshooting issues, and collaborating with cross-functional teams to enhance operational efficiency and customer satisfaction. The ideal candidate will have 3+ years of experience in Helpdesk or Technical Support, professional proficiency in both English and French, and strong SQL knowledge to drive process improvements and automation. You will be a primary point of contact for technical support, manage service desk requests, and contribute to continuous improvement within customer operations.
