Jobs

Engine is seeking a Salesforce Administrator (Service Cloud) for a remote contractor position in Latin America. This role involves crafting and executing strategies to streamline customer support workflows, optimizing Salesforce Service Cloud solutions, and leading the design of complex screen flows and Omni-Channel configurations. The ideal candidate will have 3+ years of hands-on experience with Service Cloud, expertise in case management and workflow automation, and a problem-solving mindset to enhance customer satisfaction.