Jobs

Dwelly is seeking an experienced and highly organized Run Operations Manager to lead the day-to-day execution of their Tenant Find vertical. This role involves managing a large, multi-layered team (20+ growing to 100+) across integrated agencies, ensuring adherence to SOPs, managing performance, and resolving breakdowns to maintain service quality. The ideal candidate will have 7-10+ years in hands-on operational management, with significant experience running large teams in high-volume, KPI-driven environments like contact centers or branch networks. This is a critical leadership position focused on operational rigor and scaling the Tenant Find function within a fast-growing, AI-enabled property management platform.