Jobs

AlphaSense is seeking a proactive Cloud Support Engineer to join their dynamic team in Singapore. This role involves end-to-end technical problem ownership, including investigating, diagnosing, and resolving customer issues across SaaS and private cloud environments. The ideal candidate will act as the second line of defense for technical queries, collaborating with customers, frontline support, and engineering teams. This is a foundational role for someone early in their cloud support career with 2-4 years of experience, offering growth paths within Support or into Site Reliability Engineering.