Jobs

Gaiia is seeking a Customer Success Manager to join their growing, remote team in Canada. This role is crucial for ensuring customers maximize the value of Gaiia's operating system for telcos, leading to long-term satisfaction and retention. The ideal candidate will manage customer relationships, oversee onboarding, provide training and technical support, and act as a customer advocate within the company. We are looking for someone with at least 2+ years of B2B Customer Success experience, strong communication skills, and an interest in modern telecommunications challenges.