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Capacity Planning & Forecasting Analyst
Capacity Planning & Forecasting Analyst
RobinhoodRobinhood is seeking a Workforce Management Forecasting and Capacity Planning Analyst to join their team in Denver, CO or Westlake, TX. This role involves developing forecasts, building capacity plans, and analyzing performance data to support staffing decisions across short- and long-term horizons. The ideal candidate will have 5+ years of experience in workforce management or contact center forecasting, 3+ years in data analysis, and proficiency with WFM tools. You will partner with cross-functional teams to improve forecasting accuracy and workforce efficiency in a blended employee and BPO environment, contributing to the company's mission to democratize finance.
