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Customer Experience Specialist, RHF Executive Office
Customer Experience Specialist, RHF Executive Office
RobinhoodDenver, WestlakeFintechFull-time$34-$40/hrPublic
About the role
Robinhood is seeking a Customer Experience Specialist for their RHF Executive Office team, focusing on escalated and high-visibility customer cases. This role involves investigating and resolving sensitive customer issues, collaborating with cross-functional partners, and protecting the Robinhood brand. The ideal candidate will have 2+ years of financial services customer support experience and required FINRA Series 7 and 63 licenses. This is an in-office position in Denver, CO or Westlake, TX, requiring strong analytical, communication, and de-escalation skills.
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