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Lead Client Service Manager
Lead Client Service Manager
WithCoverageAbout the role
The Lead Client Service Manager at WithCoverage is a senior individual contributor responsible for managing a complex, high-value book of business and mentoring junior CSMs. This role involves leading strategic client initiatives, ensuring best-in-class service delivery, and acting as a trusted advisor for high-priority clients. The ideal candidate is a seasoned insurance professional with 4+ years of commercial insurance experience, ready to shape client experience and team culture in a fast-paced, high-growth environment. This position offers a unique opportunity to redefine the insurance industry with proprietary technology and AI.
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