Jobs

Nitra is seeking a Strategy & Operations Lead for Customer Success to build and scale the operating system for their Customer Success function during a critical growth phase. This high-impact role involves designing and improving systems, processes, and operating motions to drive customer activation, utilization, retention, and expansion for healthcare practices. The ideal candidate will have 5+ years of experience in Customer Success Operations, Sales Operations, or RevOps, with a strong analytical background and a proactive, builder mindset. You will work cross-functionally to turn data into actionable insights, build scalable systems, and own planning processes to accelerate business growth.