Jobs

Braintrust is seeking a Head of Technical Solutions to build and lead its post-sales function from the ground up, encompassing Professional Services, Technical Account Management, and Technical Enablement. This role requires a "player/coach" who can balance hands-on customer engagement with strategic program definition, focusing on Gross Revenue Retention (GRR) and Net Dollar Retention (NDR). The ideal candidate will have experience leading post-sales functions at a high-growth company, a strong track record with retention metrics, and the ability to work with complex technical customers. You will be responsible for driving customer adoption, securing renewals, and ensuring the function operates profitably.