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Technical Support Engineer
Technical Support Engineer
ScaleOpsAbout the role
As a Technical Support Engineer at ScaleOps, you will be the primary point of contact for resolving complex technical issues for customers using their automated cloud resource management platform. This role involves monitoring, triaging, and resolving incidents within defined SLAs, troubleshooting Kubernetes-related problems, and collaborating with R&D and Product teams. We are looking for someone with strong hands-on Kubernetes troubleshooting experience and familiarity with cloud-native environments to help improve the platform based on customer feedback.
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