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Operations Specialist, Employer Onboarding
Operations Specialist, Employer Onboarding
ThatchAbout the role
Thatch is seeking an Operations Specialist, Employer Onboarding, to own and refine their KYB/KYC verification process. This builder's role involves hands-on case review, creating durable runbooks and documentation, and defining frameworks for handling exceptions. The specialist will partner with Product and Engineering to automate approvals and reduce manual review time, with potential for future leadership. We are looking for someone with 5+ years of compliance or risk operations experience and a track record of building and improving processes.
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