Jobs

Flock Safety is seeking a Tier 2 Support Specialist, DFR to provide critical technical support for their Drone as First Responder operations. This role involves managing a high volume of DFR support cases, troubleshooting hardware and software issues, and ensuring customers remain mission-ready. The ideal candidate will have 3+ years of customer-facing technical support experience, familiarity with drone operations, and the ability to thrive in a fast-paced, high-urgency environment. You will play a key role in scaling a reliable support experience for one of Flock's rapidly evolving product areas, contributing to their mission of building technology that reduces crime and protects privacy.