Jobs

Jumia is seeking an Aftersales Team Lead to manage customer returns, ensuring accurate processing, quality checks, and efficient flow of items. This role involves overseeing reconciliation, preventing losses, and driving team performance through training and system improvements. The ideal candidate will have a Bachelor's degree, proficiency in Microsoft and Google Office Suites, and proven experience in FMCG, warehouse, or order management, with a strong focus on quality assessment and control. This is a full-time position based in Abuja, offering a unique opportunity to impact the African e-commerce sector.