Jobs

Lithic is seeking a Technical Support Lead to head their API Support team, working directly with fintechs and digital banks using their card programs. This leadership role involves designing support processes, managing 24x7 incident response, and troubleshooting complex API integrations using SQL. The ideal candidate will have 3+ years of technical customer-facing experience, management experience, and a strong technical background with API products. This hybrid position in NYC offers the opportunity to manage a small team of Support Engineers and contribute to the future of payments.