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Senior Technical Support Engineer
Senior Technical Support Engineer
Digital AssetAbout the role
Digital Asset is seeking a Senior Technical Support Engineer in Hong Kong to own and resolve client incidents and requests, ensuring a great client experience with DA products. This role involves triaging complex software issues, providing technical assistance, and documenting solutions for clients using DA's online services. The ideal candidate will have 6+ years of technical support experience, strong technical skills in areas like Java, SQL, cloud environments, and blockchain, along with excellent communication and problem-solving abilities. You will play a crucial role in supporting the technologies reshaping financial markets on the Canton Network.
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