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Lead Customer Support Engineer
Lead Customer Support Engineer
FivetranHybridDublinData & AnalyticsFull-timeGrowth
About the role
Fivetran is seeking a Lead Customer Support Engineer to drive customer success within its SaaS connector group. This hybrid role in Dublin requires deep technical expertise and strong leadership to guide a team through complex escalations and partner with engineering and product teams. The ideal candidate will have 2+ years of experience leading a technical, customer-facing team, a strong background in the modern data stack, and proficiency in data analysis and API troubleshooting. You will advocate for customers, foster collaboration, and contribute to product quality and operational excellence.
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