Jobs

Port is seeking a Technical Customer Success Manager to ensure customers effectively leverage their Internal Developer Portal. This role requires a strategic mindset, technical expertise, and strong customer-facing skills to guide customers from onboarding through adoption and identify expansion opportunities. The ideal candidate will have 5+ years of experience in technical customer-facing roles within the tech or SaaS industry, with familiarity in developer tools, CI/CD, and cloud infrastructure. You will act as a primary point of contact, a trusted advisor, and a liaison between customers and internal teams, driving customer satisfaction and account growth.