Jobs

Hightouch is seeking a Manager, Implementation Management to lead a team responsible for onboarding customers onto their modern AI platform for marketing and growth. This hands-on leadership role combines people management with deep technical expertise, ensuring quality, consistency, and predictability of customer implementations. The ideal candidate will have 3-5 years of experience leading technical, delivery-oriented teams and a deep understanding of enterprise software implementations. You will build and scale a high-performing team, drive implementation strategy, and partner cross-functionally to ensure customer success and product improvements.