Jobs

Guidde is seeking its first Customer Success Manager, Digital Engagement, to define and scale Customer Success operations. This foundational role involves owning adoption and renewals for a large customer portfolio, running proactive renewal management, and leading multi-channel engagement programs. The ideal candidate is customer-obsessed, has 2+ years of CS experience managing high-volume portfolios, and possesses a builder mindset to design scalable CS playbooks and surface cross-functional insights.