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Assistant Manager- Customer Success
Assistant Manager- Customer Success
MooveAbout the role
Moove is seeking an experienced and highly professional Assistant Manager-Customer Success to lead a team in Gurgaon, India. This role involves monitoring, supporting, and resolving driver issues within the Operations team, acting as a key ambassador for the company. The ideal candidate will have 4+ years of customer care/support experience in the fleet industry, strong data analytical capabilities, and the ability to manage people. You will be responsible for training staff, monitoring driver performance, and ensuring driver satisfaction and adherence to company regulations.
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