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Technical Customer Success Manager
Technical Customer Success Manager
ZenityAbout the role
Zenity is seeking a Technical Customer Success Manager to serve as the strategic technical lead for their most complex enterprise customers, focusing on securing and governing AI agents. This role involves owning executive engagement, technical orchestration, and cross-organizational coordination, directly influencing how large enterprises secure AI agents. The ideal candidate will have a strong background in cybersecurity, application security, and governance frameworks, with 4+ years of customer-facing technical experience. This US-based remote position requires flexibility for meetings across time zones and approximately 20-30% travel for customer engagements.
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