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Field Service Engineer - New Product Introduction
Field Service Engineer - New Product Introduction
ApptronikAbout the role
Apptronik is seeking a Field Service Engineer for New Product Introduction to act as a critical link between servicing and designing their AI-powered humanoid robots, like Apollo. This elevated technical role involves owning the uptime of NPI and development robots, diagnosing complex failures without established procedures, and ensuring field feedback drives engineering improvements. The ideal candidate will have 3-6+ years of experience with complex electromechanical systems, a customer-first mindset, and the ability to thrive in a fast-paced, prototype-ready environment, shaping the future of robotics serviceability.
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