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Customer Success Manager
Customer Success Manager
NinjaOneAbout the role
As a Customer Success Manager at NinjaOne, you will be a trusted advisor and primary point of contact for a portfolio of existing accounts, based in a hybrid role in Sydney, NSW. This commercially-driven position focuses on retention, identifying growth opportunities, and ensuring customers realize value from NinjaOne's solutions. You will proactively engage with clients, build strong relationships, and identify cross-sell and up-sell opportunities. The ideal candidate will have 2+ years of Customer Success experience, preferably in SaaS, with a proven track record of hitting retention and growth targets.
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