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Program Specialist, Membership Services
Program Specialist, Membership Services
WHOOPAbout the role
WHOOP is seeking a Program Specialist for its Membership Services team to lead programs that enhance internal team success and member satisfaction. This role involves significant cross-functional collaboration with departments like Marketing, Product, and Finance, ensuring the customer remains central to all decisions. The specialist will be instrumental in architecting new support programs, leveraging data for strategic decisions, and managing systems to deliver efficient and world-class member experiences. Candidates should have 2+ years in project/program coordination, strong organizational skills, and a passion for the WHOOP mission and AI tools.
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