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Senior Customer Success Manager - Federal
Senior Customer Success Manager - Federal
ChainguardCybersecurityFull-time$160K/yrGrowth
About the role
Chainguard is seeking a Senior Customer Success Manager to be the primary post-sales point of contact for Federal customers. This role involves leading customer engagements from onboarding through adoption, ensuring successful implementation and driving time-to-value. The ideal candidate will have 5+ years of experience in public sector-facing roles, strong domain knowledge in areas like Supply Chain Security or DevSecOps, and an entrepreneurial mindset to build new processes. You will act as a customer advocate, manage issues, provide product expertise, and collaborate with internal teams to ensure customer success and retention.
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