Jobs

Alpaca is seeking a Customer Success Manager for the EMEA region to be the primary contact for B2B/enterprise customers, guiding them from contract signature through renewal. This role is crucial for enabling financial markets access globally by helping customers launch US securities and crypto trading apps. The ideal candidate will have 4-6 years of customer success experience, FinTech knowledge, and a passion for Alpaca's mission. You will ensure customer satisfaction, drive feature adoption, and collaborate cross-functionally to champion partner needs.