Jobs

Runpod is seeking a Technical Support Analyst (L2) to provide advanced technical assistance to customers, resolving complex issues related to their AI infrastructure platform. This remote role, based in Europe, requires strong problem-solving skills, experience with Linux, Python, and SQL, and familiarity with AI use cases. The ideal candidate will excel in a dynamic environment, delivering exceptional customer service and collaborating with internal teams to ensure high customer satisfaction and efficient problem resolution. Weekend availability is required for this critical support position.