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Associate, Customer & Product Support
Associate, Customer & Product Support
AlphaSenseAbout the role
AlphaSense is seeking an Associate, Customer & Product Support to join their growing C&PS team in London. This role is crucial for maximizing customer value from the platform by combining technical knowledge with a deep understanding of user needs. The Associate will act as the first line of support, delivering world-class customer service, resolving complex technical issues, and guiding users through features. They will also partner with Product and Engineering teams to provide feedback and contribute to future product developments. This position offers significant cross-functional exposure and career growth opportunities within AlphaSense.
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