Jobs

Robinhood is seeking a Concierge Desk Representative to join its Customer Experience team, focusing on providing exceptional support to high-value, active customers. This role involves resolving complex issues, proactively engaging with customers to educate and add value, and serving as a trusted point of contact for advanced financial tools. The ideal candidate will have 3+ years of experience in a licensed financial services environment, hold FINRA Series 7 and 63 licenses, and demonstrate proficiency in multi-leg options, margin, crypto, and futures. This is an in-office role based in Chicago, IL, Denver, CO, or Westlake, TX, requiring strong empathy and communication skills to ensure customer satisfaction and contribute to product improvement.