Jobs

Whatnot is seeking a Customer Success Manager to drive sustainable business growth and foster deep relationships with strategic and fast-growing sellers on their live shopping platform. This role involves developing and nurturing early seller relationships, acting as a trusted advisor, and providing personalized coaching to help sellers achieve high growth goals. The ideal candidate is a self-starter, thrives in ambiguity, and possesses strong selling, relationship-building, and analytical skills to help shape the future of e-commerce. You will manage a pipeline of high-growth sellers, partner with cross-functional teams, and use data to optimize seller outcomes and team efficiency.