Jobs

PolyAI is seeking a Staff Product Designer to shape the end-to-end experience across their Agent Studio platform, which automates customer service through lifelike voice assistants. This critical role involves driving the design vision for foundational tooling and user experiences across multiple channels, ensuring high design craftsmanship and organizational impact. The ideal candidate will have 5-7 years of product design experience, with at least 2 years in a staff-level role, strong multi-disciplinary design skills, and a curiosity for AI and emerging technologies. They will be responsible for leading design initiatives, advocating for design systems, shaping product strategy, and fostering a collaborative design culture.