Jobs

Ivo is seeking an experienced and visionary Head of Customer Success to build and lead its customer success function. This leadership role involves designing and scaling systems, processes, and a team to drive user adoption and ensure customers achieve extraordinary outcomes with Ivo's AI-native products. The ideal candidate will have 7+ years of B2B SaaS customer success experience, with at least 3 years leading and scaling teams, and a proven track record with enterprise customers. This is a critical, hands-on role for a builder who is passionate about customer success and operational excellence.