Jobs

Moshi turns conversations into sales channels. We started with Instagram DMs, expanded into iMessage, and we're building toward any messaging surface where brands engage customers. An AI agent that handles the full customer journey inside a conversation. aka product discovery, checkout links, objection handling, upselling, reorder reminders. NOT a chatbot. NOT a CRM.

Our beachhead is DTC brands on Shopify. We've also started enabling services businesses. The long-term play is anyone running paid media — if you spend money to get engagement, Moshi turns that engagement into revenue. That's a massive, horizontal market.

We're pre-seed, in beta with paying merchants, remote-first with quarterly US offsites. Founded by a YC alum (S14) with a prior exit in conversational commerce (acquired by Recharge, a Bain-backed unicorn). The founder runs a venture studio in the same domain — you'll tap into that network as a growth lever.

Why this role exists

We have real inbound from our investor network, advisor relationships, and venture studio portfolio companies. Too much of it leaks. We need someone to build the systems that capture, convert, and scale this demand — not a marketer who writes decks, but an engineer who ships growth.

What you'll actually do

• Own and extend our internal GTM agent (we sell AI agents and use one to grow — you take ownership of it and make it the engine)
• Build automated systems to capture and nurture inbound from our networks (investors, advisors, studio portfolio companies)
• Design and run the merchant onboarding funnel end-to-end — first touch to paying customer
• Test paid acquisition on Meta (we help brands convert engagement ads into sales — we should be great at this ourselves)
• Build internal tooling: pipeline tracking, dashboards, automated reporting
• Own positioning and messaging across segments: DTC brands, services businesses, agencies
• Turn every experiment that works into a repeatable system
• Partner with engineering on product-led growth loops

This is a technical growth role. You build automations, workflows, and AI-powered GTM systems using Claude or agentic workflows. We have an internal sales and operations agent that you will inherit. You move at 10x the speed of a traditional marketing hire.

Who you are

• You build automations workflows and features directly - not strategy decks. You've shipped things with n8n, Make, Zapier, custom scripts, or Clawd//Claude that run without you.
• AI tools are daily infrastructure for you, not a novelty. Claude, ChatGPT, Cursor — you can't work without them.
• You've run Meta ads with your hands on the controls. You know ROAS and CPA because you've optimized them.
• You write clearly and fast. We're Slack-only, async-first, no email. Writing is how everything moves here.

Why take this bet

• The market is going horizontal. DTC on Shopify is our beachhead, but we're already expanding into services businesses and anyone running paid media. Moshi sits at the intersection of AI + Meta + Shopify + Apple (iMessage) alone is a massive unlock.
• You're founding team, not employee #200. You shape the product, the GTM, the culture.
• The product IS AI. Not bolted on. The entire thing is an AI agent. You work with cutting-edge conversational AI and agentic workflows every day.
• You get access to deal flow and network from our venture studio's portfolio companies, plus the founder's deep connections in DTC and subscription commerce from his time leading R&D at Recharge.

Comp

$10K/month + significant founding equity at pre-seed. before any institutional round. This is a bet on the upside.