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IT Systems & Ops Engineer
IT Systems & Ops Engineer
WhatnotWhatnot is seeking an IT Support Engineer to be the frontline owner of their IT support experience, managing daily support queues and providing local hub coverage in Los Angeles, CA. This hybrid role combines hands-on user support, systems administration, and process improvement, ensuring seamless access to tools for employees from onboarding through offboarding. The ideal candidate will have 3-5 years of experience in IT support, strong skills in Okta, Google Workspace, and Jira Service Management, and a knack for automation and cross-functional collaboration. You will contribute to strategic IT initiatives while maintaining high service standards and employee satisfaction.