Jobs

As a Lead Agent Architect - SAP at Parloa, you will be instrumental in transforming customer service using AI agents within enterprise SAP environments. This customer-facing role involves supporting implementations where Parloa's conversational AI platform integrates reliably with SAP data, processes, and constraints, from design to go-live. You will combine LLM and agent design expertise with hands-on SAP integration knowledge to ensure seamless interaction between Parloa agents and SAP systems. The ideal candidate has 5+ years of experience in customer-facing roles with conversational AI and demonstrable SAP integration experience, along with strong prompt engineering skills.