Jobs

Blacksmith is seeking an early Technical Support Engineer to join their team, focusing on diagnosing and resolving complex technical issues for customers using their high-performance CI infrastructure. This role involves developing a deep understanding of Blacksmith's product, identifying customer issue trends, and collaborating with engineering to improve the product. The ideal candidate will have experience with highly technical products, large-scale distributed systems, and AI/agent native workflows, with a strong customer-first approach and a desire to build scalable support processes.