Jobs

ScaleOps is seeking a Technical Support Engineer to be the primary point of contact for resolving complex technical issues for their cloud resource management platform. This role involves monitoring, triaging, and resolving customer incidents within defined SLAs, and collaborating with R&D, Customer Success, and Product teams. The ideal candidate will have strong hands-on Kubernetes troubleshooting experience and familiarity with cloud-native environments. You will be responsible for managing the ticketing system, troubleshooting Kubernetes issues, and contributing to product improvements based on recurring customer feedback.