Jobs

Fay is seeking a Head of Clinical Operations to join their Provider and Patient Operations team in NYC. This strategic operator will define clinical standards, monitor care quality across their expanding provider network, and build an outcomes measurement system to demonstrate the impact of nutrition therapy to payer partners. This is a new function, offering the opportunity to build a team from scratch. The role requires 10+ years of operating experience in a high-growth healthcare startup and 5+ years in clinical operations, with a strong focus on documentation standards, quality governance, and payer outcomes.