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Customer Success Lead
Customer Success Lead
NumeralAbout the role
Numeral is seeking a Customer Success Lead to build and scale their Customer Success function from the ground up. This is a strategic, hands-on role requiring a builder mentality to design processes, manage customer relationships, and drive key metrics like NRR. The ideal candidate will have experience scaling CS functions in high-growth environments, be a people leader, and be passionate about leveraging automation for efficiency. This role is crucial for shaping Numeral's client experience and growing its customer base.
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