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Technical Support Engineer (L1/Frontline Support)
Technical Support Engineer (L1/Frontline Support)
DatabentoAbout the role
Databento is seeking a Technical Support Engineer (L1/Frontline Support) to be the first point of contact for customer issues related to their market data platform. This role involves resolving common API, onboarding, and billing problems, escalating complex cases, and contributing to documentation and developer communities. The ideal candidate will have at least 2 years of technical support experience, Python proficiency, and familiarity with financial trading or market data. This is an opportunity to join a fast-growing company at the intersection of finance and technology.
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