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Support Engineer
Support Engineer
AppsFlyerAbout the role
AppsFlyer is seeking a technically savvy and customer-oriented Support Engineer in Sao Paulo to provide responsive support services. This role involves taking end-to-end ownership of customer technical issues, including troubleshooting, root cause identification, and resolution, while also serving as a point of contact for escalations. The ideal candidate will have 2+ years of technical support experience, SQL querying skills, and a passion for problem-solving in a fast-paced environment. You will work closely with R&D, Customer Success, and Product Teams, contributing to product evolution through valuable feedback.
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