Jobs

Upwind is seeking a highly skilled Technical Support Specialist to join their team remotely in the US. This role involves troubleshooting complex technical issues for customers, ensuring satisfaction, and providing strategic solutions for Upwind's next-generation Cloud Security Platform. The ideal candidate will have 1-3 years of technical support experience, fluency in English, and expertise in MySQL, cloud technologies, Docker, Linux, Kubernetes, OpenSearch, and Grafana. You will play a key role in documenting solutions, escalating critical cases, and building strong customer relationships.