Jobs

Thatch is seeking an Operations Manager for their Employer Support team to lead and scale a high-performing team focused on delivering exceptional support to key stakeholders. This role involves setting operational strategy, managing team performance through metrics, and fostering a customer-first culture. The ideal candidate will have 5+ years of experience leading support teams, a strong collaborative spirit, and a background in fintech or healthtech is a plus. You will play a crucial role in strengthening the organization and ensuring a wonderful healthcare experience for employees.