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IT Support Specialist
IT Support Specialist
ArizeArize AI is seeking a proactive and detail-oriented IT Support Specialist to join their fully remote team, based in the San Francisco Bay Area. This role is crucial for maintaining a seamless IT experience, managing Mac-only endpoints, cloud-based systems, and compliance workflows for a rapidly growing AI observability and evaluation platform. The specialist will provide Tier 1 and 2 support, administer security policies, and contribute to compliance efforts for frameworks like SOC 2 Type II and ISO 27001. Candidates should have 2+ years of experience in a Mac-only, remote-first environment with hands-on experience in Google Workspaces, Office 365, Atlassian tools, and MDM solutions.
